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We establish a
partnership with ours clients and collaborate with them to help
them to realize their visions and create tangible value. Our
deep industry expertise, broad resources as well as proven
experience in consulting and outsourcing, we only mobilize the
right people, skills, alliances and technologies to ensure the
success and our client satisfaction.
Our focus means we are equally strong
in the areas of core infrastructure, as well as content and
security. We only represent manufacturers that we can build a
direct relationship with – ensuring good information streams
between our customers, vendors, and ourselves. Every
single customer remains important to us, and every one of them,
big or small, is cared for to the same high standards.
InternetWorld
Solutions Sdn Bhd is a technically-focused group that takes pride in
offering our customers solutions that combine our own expertise
and experience with best-of-breed products and technologies. As
a Group, we accept the organizational discipline and control
necessary to coordinate our resources to meet our client's
needs. We commit to our clients and our staff that InternetWorld
Solutions Sdn Bhd are dedicated in focusing on strategic relevance and
promoting big picture thinking. Regardless of the specific
technology being implemented, ours’ greatest asset is the
insight and innovation of our talented and capable people.
We believed in
the philosophy of “excellence centered on expertise, experience
and efficiency” and it shall remain to be the foundation of our
business value both now and in the future.
We believe in
providing high standard systems integration works with core
strengths in the efficient delivery of security and
infrastructure services. We design robust, intricate and
adaptable infrastructures that help companies respond quickly to
business opportunities, ensure the security of systems and data,
and maximize return on investment. Our ability to help control
costs, while improving performance and security, helps our
clients improve profitability and free up valuable capital,
delivering a lasting and measurable improvement on the
productivity of physical, financial, and human assets. Plus
with our alliance programs with leading IT Solution Providers
(such as Novell, Cisco, SonicWALL, etc..) enables us to choose,
integrate and customize the solutions that best suit for our
clients organizational needs.
Our approach in deliver innovation to our
valued clients is by leveraging our industry knowledge, service
offering expertise as well as insight and access to emerging
technologies. We believe with our comprehensive approach, we are
able to move clients forward in their businesses, from strategic
planning to day-to-day operations. This includes also helping
clients to identify and enter new markets, increase revenues in
existing markets, and deliver their products and services more
effectively and efficiently.
Our goal is to work with the customer and give
them the best possible solution to their needs.
We believe that our customers are entitled to
the best support possible for all the products
they purchase from us. We offer project
management, installation as well as full array
of service and support options. And we back up
our supports with direct support from the
principle.
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Our consultants are diverse in their
backgrounds and distinctive in their
accomplishments. We are proud that the
industries start to recognize our talent
pool as exceptional and that our group
enjoys broad appeal as a place for
talented people to grow. We seek
individuals possessing outstanding
character, a sharp analytical mind, and
the ability to work effectively with
people at all levels in an organization.
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The solutions marketed and supported by
us are constantly reviewed to keep
abreast of the constantly-changing
technology trends. Our engineers are
geared to providing design solutions for
your challenges. We gear ourselves to
listen to our customer's overall needs
including how the customer needs to
operate in order to make his business
profitable. Taking this information
carefully into consideration, we design
solutions that cover a wide area of
fields - workstations and servers, Local
Area Networking, Wide Area Networking,
Remote Access, and Security. To
further ensure the competency and
professionalism, all the engineers have
to go through a continual process of
professional training and certification
programs.
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As the name implies, the Technical
support team are all trained and
certified to install, configure,
troubleshoot and service all computers
and peripherals eg. Monitors, printers,
scanner etc. These service engineers
were also well verse in all Microsoft®
Windows Operating Systems, office
automation and application software.
The technical support team is further
subdivided into “in-house” and
“field-support” groups. The
“field-support” group is responsible of
attending fault-calls, installing and
configuring new PCs and peripherals
on-site. However, for PCs and
peripherals, which are not solved
on-site due to insufficient parts or
tools, will be picked up and then
further diagnosed and tested by our
“in-house” engineers/technicians using
latest tools at the workshop. |
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