We establish a partnership with ours clients and collaborate with them to help them to realize their visions and create tangible value. Our deep industry expertise, broad resources as well as proven experience in consulting and outsourcing, we only mobilize the right people, skills, alliances and technologies to ensure the success and our client satisfaction.

 

Our focus means we are equally strong in the areas of core infrastructure, as well as content and security.  We only represent manufacturers that we can build a direct relationship with – ensuring good information streams between our customers, vendors, and ourselves.  Every single customer remains important to us, and every one of them, big or small, is cared for to the same high standards.   

 

InternetWorld Solutions Sdn Bhd is a technically-focused group that takes pride in offering our customers solutions that combine our own expertise and experience with best-of-breed products and technologies.  As a Group, we accept the organizational discipline and control necessary to coordinate our resources to meet our client's needs. We commit to our clients and our staff that InternetWorld Solutions Sdn Bhd are dedicated in focusing on strategic relevance and promoting big picture thinking. Regardless of the specific technology being implemented, ours’ greatest asset is the insight and innovation of our talented and capable people.

 

We believed in the philosophy of “excellence centered on expertise, experience and efficiency” and it shall remain to be the foundation of our business value both now and in the future.

 

We believe in providing high standard systems integration works with core strengths in the efficient delivery of security and infrastructure services.   We design robust, intricate and adaptable infrastructures that help companies respond quickly to business opportunities, ensure the security of systems and data, and maximize return on investment. Our ability to help control costs, while improving performance and security, helps our clients improve profitability and free up valuable capital, delivering a lasting and measurable improvement on the productivity of physical, financial, and human assets.  Plus with our alliance programs with leading IT Solution Providers (such as Novell, Cisco, SonicWALL, etc..) enables us to choose, integrate and customize the solutions that best suit for our clients organizational needs.  

 

Our approach in deliver innovation to our valued clients is by leveraging our industry knowledge, service offering expertise as well as insight and access to emerging technologies. We believe with our comprehensive approach, we are able to move clients forward in their businesses, from strategic planning to day-to-day operations. This includes also helping clients to identify and enter new markets, increase revenues in existing markets, and deliver their products and services more effectively and efficiently.

 

Our goal is to work with the customer and give them the best possible solution to their needs.  We believe that our customers are entitled to the best support possible for all the products they purchase from us.  We offer project management, installation as well as full array of service and support options.  And we back up our supports with direct support from the principle.

 

 

Our consultants are diverse in their backgrounds and distinctive in their accomplishments. We are proud that the industries start to recognize our talent pool as exceptional and that our group enjoys broad appeal as a place for talented people to grow.   We seek individuals possessing outstanding character, a sharp analytical mind, and the ability to work effectively with people at all levels in an organization.

 

The solutions marketed and supported by us are constantly reviewed to keep abreast of the constantly-changing technology trends.  Our engineers are geared to providing design solutions for your challenges. We gear ourselves to listen to our customer's overall needs including how the customer needs to operate in order to make his business profitable. Taking this information carefully into consideration, we design solutions that cover a wide area of fields - workstations and servers, Local Area Networking, Wide Area Networking, Remote Access, and Security.   To further ensure the competency and professionalism, all the engineers have to go through a continual process of professional training and certification programs.

 

As the name implies, the Technical support team are all trained and certified to install, configure, troubleshoot and service all computers and peripherals eg. Monitors, printers, scanner etc.  These service engineers were also well verse in all Microsoft® Windows Operating Systems, office automation and application software.  The technical support team is further subdivided into “in-house” and “field-support” groups. The “field-support” group is responsible of attending fault-calls, installing and configuring new PCs and peripherals on-site. However, for PCs and peripherals, which are not solved on-site due to insufficient parts or tools, will be picked up and then further diagnosed and tested by our “in-house” engineers/technicians using latest tools at the workshop.

 

 

 

 

 

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